he first ever Dubai World Conference on Consumer Rights will be held at the World Trade Center in Dubai on April1-3,2013. The initiative has been organized by the Department of Economic Development in Dubai to share and learn from the best practices and their applications in the consumer rights protection. Experts from the Government, public and private sector, economists, academicians etc.

would discuss measures to enhance transparency and impartiality in the retail sector. Another attraction of the conference will be the Power Brands Exhibition where over 50 leading brands would showcase their best .It will also provide a platform to the consumers, investors and traders to ensure that all the voices are heard.

The Director General of Dubai Economic Development Department, Sami Al Qamzi said that the conference would bring together the views from various sectors and encourage best practices in commercial activities.

The National Consumer Helpline, NCH, has received more than twelve thousand calls during the last month. Besides, six hundred and seventy one complaints were also received through online complaint system on its website. The maximum calls were received from Delhi followed by Uttar Pradesh, Maharashtra, Haryana and Rajasthan. As per feedback received from 1293 callers, 1074 complaints were resolved under convergence with various companies.

AIR correspondent reports that consumers from across the country can access the toll free number of NCH seek telephonic counseling for consumer related problems faced by them. The number is 1800-11-400 and. The helpline number also provides information, advice and guidance related to consumer issues. Consumers can also resister their complaints on the website-www.nationalconsumerhelpline.in.